IATA Travel & Tourism Consultant
Course Overview
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options. Learn how to customize and construct complex travel itineraries, develop specialized knowledge of travel products and gain the skills to process ticket exchanges and reissues. Improve your sales skills to successfully turn prospect and existing customers into returning customers and learn how to understand how industry regulations affect your travel operations.
On successful completion, you would be entitled an IATA/UFTAA International Travel & Tourism Consultant Diploma and will be entitled to add the designation “DTTC”, after your name.Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travelers to fulfill necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel, based on their needs. Learn to use a global distribution system to create and manage reservations.
Who should join
The Students, who have completed IATA Foundation, can opt for this course. Entry level managers, Middle-management in the travel industry, Agency back office staff members, Agency business owners, can also attend this course. Basic reading, writing and speaking in the English language is necessary
What You will learn
=> Identify and provide advice on popular destination countries
=> Advise on modes of transportation, accommodation, and tour products
=> Apply IATA resolutions to your travel business and activities
=> Prospect new and existing customers and counter sales objections
=> Construct complex itineraries and manage changes to ticketed journeys
Key Topics
=> Destinations
=> Selling techniques and social media marketing
=> Fare construction and ticket exchanges/re-issuance
=> Travel industry laws and regulations
=> Niche products including tour customization, luxury and group travel options
=> Accommodation products other than hotels
Career Opportunities
Reservation & Ticketing Executive
Airline Call Center executive,
Customer Service,
Sales Executive (airports),
Traffic Assistant (airports),
Tour Operator,
Tour Guide,
Sales Executive (Airlines),
Marketing Executive (Airlines),
Start your career now in Travel Industry
