IATA Foundation

 

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travelers fulfill necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use a global distribution system to create and manage reservations.

 

  

Duration

3 Months

Pre requisite

A good knowledge of English

An interest in a professional career in the travel and tourism industry

Over View Study the basics of the travel and tourism industry and understand what it takes to become a successful travel agent. Improve your customer service and sales skills in order to better advise clients about when and where to travel based on their needs. Learn how to provide the best flight, accommodation and tour options, and how to ensure clients fulfill all necessary travel requirements. 
   
Key Topics
  • The travel and tourism industry and the working environment for travel professionals
  • Geography and industry codes
  • Travel documents and the airline passenger experience
  • Air transport products and services
  • Rail, hotel, car rental, cruise and tour products
  • Customer service principles
  • Airfares and ticketing
  • The Amadeus system functionality

 

  Apply Online

 

Call us today at +971 2 6352225 or Email us at info@syscomscollege.com

Syscoms College was created to meet the increasing demand for higher educational institutions in the region that would deliver a quality education leading to accredited qualifications which would be recognized and accepted locally and internationally